BEHAVIOUR SHAPES BRANDS ⇔

STRATEGY SHAPES SYSTEMS ⇔

CURIOSITY SHAPES CHANGE ⇔

BEHAVIOUR SHAPES BRANDS ⇔ STRATEGY SHAPES SYSTEMS ⇔ CURIOSITY SHAPES CHANGE ⇔

    Hi, I'm Richa. A design strategist,
    based in London.

    I help teams with
    Design Systems
    for
    Placemaking projects

    Together we build human centered experiences.

SELECTED CASE STUDIES

DiaLog / Healthcare

Service & Product Design | Patient Experience | Responsible AI

A patient centered support service helping women navigate diagnosis limbo through symptom tracking, sense making, and consultation preparation.

Open Doors / Public Sector

Service Design | Participatory Research | Digital Transformation

A multiple touchpoint service intervention for Catch 22's live probation program with the Finance Benefit and Debt team.