Hi, I’m Richa!
Ambiguity to action by human-centered design
Experience & Service Design:
Across healthcare, public sector, and the built environment.
RECENT PROJECTS
DiaLog / Healthcare
Service & Product Design | Patient Experience | Responsible AI
A patient centered Platform-as-a-Service to help navigate diagnosis uncertainties by symptom tracking, sense making, and consultation preparation.
Open Doors / Public Sector
Service Design | Participatory Research | Digital Transformation
A multiple touchpoint service intervention for Catch 22's live probation program with the Finance Benefit and Debt team.
PAST PROJECTS
St+art India Foundation / Placemaking
Art Direction | Way-finding | Exhibition Design
Design systems, placemaking, immersive art experiences and creative partnerships to make public spaces accessible.