Research
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Design
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Strategy
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Research 〰️ Design 〰️ Strategy 〰️
Hi, I am Richa. I help teams go from discovery ⇒ delivery, from systems thinking ⇒ storytelling. A design practice that puts people first and translates complex systems into intuitive experiences across services, products, and brands.
SELECTED CASE STUDIES
DiaLog / Healthcare
Service & Product Design | Patient Experience | Responsible AI
A patient centered support service helping women navigate diagnosis limbo through symptom tracking, sense making, and consultation preparation.
Open Doors / Public Sector
Service Design | Participatory Research | Digital Transformation
A multiple touchpoint service intervention for Catch 22's live probation program with the Finance Benefit and Debt team.
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