Hi, I’m Richa
I’m a Service & Experience designer,
Changing ambiguity
to action with
human-centered design
Discovery to delivery, across public sector, healthcare, and built environments.
RECENT PROJECTS
DiaLog / Healthcare
Service & Product Design | Patient Experience | Responsible AI
A patient centered Platform-as-a-Service to help navigate diagnosis uncertainties by symptom tracking, sense making, and consultation preparation.
Open Doors / Public Sector
Service Design | Participatory Research | Digital Transformation
A multiple touchpoint service intervention for Catch 22's live probation program with the Finance Benefit and Debt team.
PAST PROJECTS
St+art India Foundation / Placemaking
Art Direction | Way-finding | Exhibition Design
Design systems, placemaking, immersive art experiences and creative partnerships to make public spaces accessible.