behaviour shapes brands ~

strategy shapes systems ~

curiosity shapes change ~

behaviour shapes brands ~ strategy shapes systems ~ curiosity shapes change ~

    Hi, I'm Richa.
    A design strategist, based in London.

    I help teams with
    Design Systems
    for
    Placemaking projects

    Together we build human centered experiences.

RECENT PROJECTS

DiaLog / Healthcare

Service & Product Design | Patient Experience | Responsible AI

A patient centered support service helping women navigate diagnosis limbo through symptom tracking, sense making, and consultation preparation.

Open Doors / Public Sector

Service Design | Participatory Research | Digital Transformation

A multiple touchpoint service intervention for Catch 22's live probation program with the Finance Benefit and Debt team.